Receptionist Needed at Complete Hotel Services Nigeria Limited 2021
Complete Hotel Services Nigeria Limited (CHS) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.
We are recruiting to fill the position below:
Job Title: Receptionist
Location: Egbeda, Lagos
Employment Type: Full-time
- Welcome and greet guests
- Answer and direct incoming calls
Job Description
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest’s payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about services
Requirements
- Candidates should possess an OND qualification
- Minimum of 3 – 5 years’ experience.
How To Apply
Interested and qualified candidates should send their CV to: completehotels@gmail.com using the job title as the subject of the mail.
Application Deadline: 23rd August, 2021.
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