Multichoice Botswana Contacts 2022: Email, Address & Social Media Pages

Filed in Article by on November 5, 2021 0 Comments

Multichoice Botswana Contacts… Are you looking for a way to get in touch with Multichoice Botswana? If yes, then this informative article is for you. You will be given detailed information about Multichoice Botswana, Multichoice Botswana Contacts, Email, Address, Social Media Pages, Phone Number, and Office Hours.

Unlike before, most companies are now embracing technological innovations, and Multichoice is no exception. The entertainment company has digitised most of its operations, including customer care services.

As a result, most of its Botswana subscribers enjoy its services with little to no disruptions. However, anyone looking for assistance can always make use of Multichoice Botswana contacts for quick help.

Multichoice Botswana Contacts

At times, it is possible to experience viewing interruptions due to various technical failures. Also, some people might find it challenging to clear error codes, especially on DStv.

Note that this should not be reason enough for you to miss your favourite shows. You can always reach out to Multichoice Botswana customer service for help. So, how do I contact Multichoice?

Call Centre Number And Email

There are many ways to contact them – calling and texting them tend to be among the best means of getting quick responses. Even so, regardless of your preferred medium, be sure that they will offer you substantial help. Below are the Multichoice Botswana call centre number, WhatsApp number, and email.

  • Contact Centre Number: 3605666
  • Multichoice Botswana Whatsapp Number: +267 73 038 902
  • Email: DStvBotswana@Multichoice.co.za

Contact Form

Alternatively, you can contact them by filling a contact form that is available on its website. Unlike when texting them, you need to have your smart card number to complete the process. After completing the form, they will call you back with a solution. Below is a step-by-step guide on how to fill the form.

  • On your browser, search for Multichoice Botswana.
  • Click on the first Google result, and proceed by clicking “Help” then the “Contact Us” section.
  • You will be redirected to a new page with all their contact details. Click “Contact Form,” which is the last option on the list.
  • A pop-up page will appear with empty fields. Complete them, starting with your name, contact number, and email address.
  • Proceed by stating the nature of your inquiry, smartcard number, and a short comment about your issue.
  • Lastly, click the blue “Submit” option below to complete the process.

Social Media Pages

Subscribers can also chat with them on social media for help or inquiries about its services. Usually, they reply within minutes. Below are their official social media handles:

Unfortunately, their Instagram page is yet to be verified. Thus, it is ideal to contact them on their verified platforms.

Multichoice Botswana Address

Why do you need Multichoice Botswana address? If you have a serious issue that requires an urgent solution, you might consider visiting one of their branches in the country for walk-in services. Fortunately, they have two branches in the country at the time of writing – one in Francistown and another in Riverwalk Mall in Gaborone.

Multichoice Botswana Contacts Francistown
  • Address: Unit 2A, Galo Centre, Francistown, Botswana
  • P.O.BOX: 1208 Francistown
  • Tel: +267 241 5292
  • Fax: 241-2738
Multichoice Botswana Contacts Gaborone
  • Address: Shop 111, Riverwalk Mall, Gaborone, Botswana
  • Tel: +267 370 0123, +267 360 5666
  • Fax: +267 370 0122
  • Email: enquiries@botswana.multichoice.co.za

Office Hours

When can you visit their offices or contact them? Usually, they are available throughout the week. They open at 9 am and close at 6 pm except for Sunday. Also, the working hours can vary based on a few factors such as public holidays.

If you have an urgent inquiry or need help with your decoder, you can always leave a message on their social media channels for quick replies. Unlike walk-in services, you are free to text them any time of the day.

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