How To Pay KIWASCO Water Bill Via M-Pesa (Detailed Guide)

Filed in Article by on November 10, 2020 0 Comments

Are you looking for a way to pay your KIWASCO water bill via M-Pesa? If yes, then this informative article is for you.

KIWASCO is an acronym for Kisumu Water and Sewerage Company Limited. The company runs as an independent commercial entity to generate sufficient revenue to sustain its operations.

Based on that approach, the company has embraced new payment methods that cut intermediaries, enhances efficiency, and provides convenience to its customers. Here is all the information you need regarding your water bill if you are a resident of Kisumu and its environs.

Thanks to innovation and the urge to streamline operations at this Kisumu Water Company, customers can enjoy various digital methods of checking their bills and paying for the same. Some clients can opt to use the KIWASCO app or its online portal if they have access to the internet, while others to access the same services via their feature phones on SMS. Find out how it all happens.

How Do I Check My KIWASCO Water Bill?

You can check your bill balance in three ways; through SMS, the ePayments portal, or via the app.

The easiest method is via SMS where you send a message to the number 20880. The content of the message should contain the word KIWASCO followed by a space then your account number. Sending the message is free.

For the second method of using the portal, one needs the internet and a device that can open a web browser. After that, visit the portal to register then you will only need to log in every time you need to check your details like your balance.

The third method is via the app. To use the application, you need to download it first from the Google Play store. After that, you will need to register, and all your information will be in the palm of your hands.

How Do I Pay My KIWASCO Water Bill?

After checking your balance, one needs to make a payment if there is some due amount.

Paying for your bill is also easy because this company has partnered with many payment processing firms for that purpose. That is you can pay through the following channels.

  • M-PESA
  • Bank
  • KIWASCO ePay
  • Jambopay

Here are the steps for each channel.

M-PESA

  • Go to your SIM toolkit
  • Choose M-PESA
  • Go to Paybill
  • Enter the KIWASCO pay bill which is 517000
  • Enter the account as your account number
  • Input your amount
  • Type your PIN and confirm the payment

Equitel

  • Go to your SIM toolkit
  • Choose Equitel
  • Select My Money
  • Select EazzyPay
  • Select Paybill and input 517000
  • Select Account and input your account number
  • Enter your PIN and confirm

ePayment Method

When using this method, you can pay via the app, portal, or USSD. To pay via SMS, press *805*100#

Bank Payments

Customers can also settle their outstanding water bills via bank payments. You can do so at Equity, Cooperative, and PostBank, or their agents. For Equity bank, use the account number 0290265172985, while for Cooperative use 01136012931300. Postbank agents can process your payment directly to your account.

KIWASCO Contacts

The methods discussed above of checking or paying your water bill are easy. However, you might still want to talk to a customer care assistant for clarification. For this reason, here are the contact details of the company that you should use to have your queries addressed.

KIWASCO Address
  • The Managing Director,
  • Kisumu Water and Sewerage Company Limited.
  • P. O. Box 3210 – 40100, Kisumu, Kenya.
Telephone
  • +254 700 517 517
  • +254 755 517 517
  • +254 57 202 4100
  • +254 57 202 3977
  • Fax: +254 57 202 1604
  • Email: info@kiwasco.co.ke
  • KIWASCO Kisumu Website: www.kiwasco.co.ke
  • Facebook: @KIWASCO
  • Twitter: @KIWASCO
  • Working Hours: Weekdays 08:00 – 17:00

No More Water Headaches

At this point, you have the answers to all the questions you had regarding KIWASCO. The company is striving to shift from cash and manual payments to digital options, which are seamless, convenient, and reliable. As highlighted, checking your balance is also possible from the comfort of your home without incurring any charges.

What’s your take on this? We believe this article was helpful, if yes, don’t hesitate to share this information with your friends on Facebook, Twitter, WhatsApp, and other Social Platforms.

SOURCE: TUKO.CO.KE

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