How To Become A Retail Salesperson In South Africa & Subjects Needed
Are you looking for a way to become a Retail Salesperson in South Africa and you don’t know the subjects needed or even universities in South Africa where you can undergo the course? If yes, then this informative article is for you. You will be given detailed information about how to become a Retail Salesperson in South Africa, Universities and Subjects Needed.
What Does A Retail Salesperson Do?
A retail salesperson sells clothes, cars, electronics or other products directly to consumers. They assist customers in finding what they are looking for and try to interest them in buying the merchandise.
They describe a product’s features, demonstrate its use, or show various models and colours. For some sales jobs, particularly those involving expensive and complex items, retail salespeople need special knowledge or skills.
A retail salesperson’s work may include:
- Greeting customers and ascertaining what each customer wants or needs
- Answering questions regarding the store and its merchandise
- Computing sales prices, total purchases, and receive and process cash or credit payment
- Helping customers try on or fit merchandise
- Bagging or packaging purchases
- Stocking shelves, taking inventory and preparing displays
- Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Selling or arranging for delivery, insurance, financing or service contracts
- Recognising security risks and thefts, and knowing how to handle or prevent such situations.
What Qualifications Do I Need?
There are usually no formal education requirements to become a salesperson, although a high school certificate is preferred. Employers look for people who enjoy working with others, and who have the tact and patience to deal with difficult customers.
Depending on the type of product they are selling, employees may be given additional specialised training by manufacturers’ representatives. Large retail businesses usually prefer to hire college graduates as management trainees, making a college education increasingly important.
However, motivated and capable employees without college degrees still may advance to administrative or supervisory positions in large establishments.
What Subjects Do I Need?
Contact each institution for their specific requirements, but these subjects are recommended:
- Mathematics
- Business Science
- Accounting
- Economics
Where Can I Study?
False Bay TVET College
- National Certificate: Business Management N4 – N6
- National Certificate: Wholesale and Retail: NQF Level 2
Leading Edge Training
- Marketing and Sales Training Course
- www.leadingtraining.co.za
University of Cape Town
- Sales Management
- www.uct.ac.za
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